Video description
Cisco CCNA Voice Lessons provides the student with the
necessary tools and understanding of the various server-based voice
products including Cisco Unified Communications Manager, Cisco
Unity Connection and Cisco Unified Presence Server. The
router-based products are also discussed which includes Cisco
Unified Communications Manager Express and Cisco Unity Express. The
lessons included include this course are tailored to provide the
student with a solid understanding and overview of each product.
Included in each lesson is a configuration demonstration using each
of the various products to enhance the students understanding.
Finally, the course wraps up with an explanation of the various
tools, reports troubleshooting concepts to assist administrators
and engineers with their maintenance and troubleshooting functions.
This course assists prospective CCNA Voice candidates to prepare
for the 640-461 certification exam to achieve CCNA Voice
certification.
Table of Contents
Lesson 1: Understanding Basic Voice Communications Technology
Learning Objectives
Lesson 1.1: Traditional Networks Overview
Lesson 1.2: Understanding VoIP Elements and Technology
Lesson 1.3: Elements of Voice Traffic
Lesson 2: Introducing Cisco Unified Communications Manager
Learning Objectives
Lesson 2.1: Introducing Cisco Unified Communications Manager
Lesson 2.2: Logging into Cisco Unified Communications Manager
Lesson 2.3: Configuring Users in Cisco Unified Communications Manager
Lesson 2.4: Configuring Phones in Cisco Unified Communications Manager
Lesson 3: Understanding Cisco Unity Connection
Learning Objectives
Lesson 3.1: Introducing Cisco Unity Connection
Lesson 3.2: Logging into Cisco Unity Connection
Lesson 3.3: Configuring Users and Voicemail
Lesson 3.4: Understanding Call Handler Features
Lesson 4: Understanding Cisco Unified Presence Server
Learning Objectives
Lesson 4.1: Introducing Cisco Unified Presense Server
Lesson 4.2: Using Cisco Unified Personal Communicator (CUPC)
Lesson 5: Understanding Cisco Unified Communications Manager Express (CME) and Unity Express
Learning Objectives
Lesson 5.1: Introducing Cisco Unified Communications Manager Express (CME)
Lesson 5.2: Configuring Users and Phones in Communications Manager Express (CME)
Lesson 5.3: Introducing Cisco Unity Express (CUE)
Lesson 5.4: Configuring Voice Mail in Cisco Unity Express (CUE)
Lesson 6: Understanding Basic Troubleshooting, Reports, and Administration
Learning Objectives
Lesson 6.1: Overview of Communications Manager Administrative Tools
Lesson 6.2: Overview of Cisco Unity Connection Administrative Tools